Process standards, work tracking and alerts built as one system

Period: 2026.09 – 10Stage: Build and function testing

Project
Production operations standardization & work-⁠management system
Company
로보톰robotic furniture manufacturer
Scope
Web and Slack builtprocess standard under adoption review
The 7 production stages and the shipment approval conditionsSeven stages (baseline, ordering, receiving, assembly, inspection, packing, shipping), each with its exit condition, and a shipment approval form whose 11 conditions are 8 judged by formula and 3 checked by the person in chargeBaselineDepartmentdata checkedOrderingAll shortitems orderedReceivingIncomingQC passedAssemblyProcess andworker loggedInspectionInspectionjudged,quality releasePackingPacked afterquality releaseShippingDeliveredafter shipmentapprovalShipment approval form · 11 shipment conditionsAll unitsquality-releasedNo opennonconformanceNo unapprovedchangeNo expiredinstrumentAll units packedNo unfinishedpackingAll units passedthe cycle testShippingdocumentscompleteBuyerrequirementsconfirmedPayment termsconfirmedPackageexterior andseal confirmed8 judged by formulaChecked by the person in chargeThe 7 production stages and the shipment approval conditionsSeven stages (baseline, ordering, receiving, assembly, inspection, packing, shipping), each with its exit condition, and a shipment approval form whose 11 conditions are 8 judged by formula and 3 checked by the person in chargeBaselineDepartment data checkedOrderingAll short items orderedReceivingIncoming QC passedAssemblyProcess and worker loggedInspectionInspection judged, quality releasePackingPacked after quality releaseShippingDelivered after shipment approvalShipment approval form · 11 shipment conditions8 judged by formulaAll unitsquality-releasedNo opennonconformanceNo unapproved changeNo expired instrumentAll units packedNo unfinished packingAll units passedthe cycle testShipping documentscompleteChecked by the person in chargeBuyer requirementsconfirmedPayment termsconfirmedPackage exteriorand seal confirmed
The 7 production stages and the shipment approval conditions ⁠·⁠ Diagram

Key results and improvements

IndicatorResultBasis
Operational visibilitySeeing progressInformation scattered by department  to Owners and deadlines in one viewDelayed, unsubmitted and near-deadline items identified
Management efficiencyStatus roll-up and deadline noticesChecked one by one  to Weekly reports and alerts automatedWeekly summary and per-owner near-deadline alerts
Quality traceabilityProcess and shipment judgmentHistory kept per product11 shipment conditions8 judged by formula

Challenge

  • Work, owners and schedules were scattered across departments, which made progress hard to see
  • Standards were needed for process execution, shipment approval and record keeping

Work carried out

  1. Process and shipment standards

    Defined 7 process stages with exit criteria and 11 shipment conditions

  2. Work-⁠management web and API

    Owners, deadlines, progress status, document submission and change history

  3. Automatic Slack alerts

    Weekly status reports and per-owner alerts for approaching deadlines

  4. Function tests and operating documents

    A 46-⁠page operating standard, 8 forms and web function verification

Design decisions

  • Process standards, owners, schedules and submitted documents managed in one place
  • Even in 12-⁠unit production batches, inspection and trace records are kept per product
Scope of work
  • End to end on my own · planning, process standard, web and API design and development
  • Slack integration, function testing, operating documents
Coordination
  • Linked the departments' document request, submission and review procedure
Applied skills
  • Process design
  • JavaScript
  • Node.js
  • Slack API
  • Excel

Operating documents

Operating standard, work instructions, inspection standards and forms

Drawn up with reference to the ISO 9001:2015 guidance on documented information: a 46-⁠page operating standard, 2 work instructions, 2 inspection standards, 8 forms and the registers

Procedure numbers P00–P10 are the procedures of chapter 4 of the operating standard, from P00, fixing standards, production plan and ordering, to P10, shipment approval.

Operating standard

  • Chapter 4 of the operating standard, procedures by stage: figure 5, the procedure map (a table of the procedures and their purpose), and a table of the documents written and used at each stage against the papers received from outside (stages 0, fixing standards, to 5, packing)

    4. Procedures by stage

    Used in: P00–P10

    The map of the eleven procedures, P00 to P10, and the documents written and used at each stage

  • Chapter 6 of the operating standard, common rules: a table of the four states (work, quality, logistics, shipment) and their records, four lines on why finishing one step is not the next judgement, and a table of rules for originals, retention, correction and signatures

    6. Common rules

    Work, quality, logistics and shipment states kept apart; rules for originals, retention, correction and signatures

  • Section 9.2 of the operating standard, external references: for each source, the ISO 9001:2015 guidance on documented information among them, what was taken and what was not

    9.2 External references

    External sources consulted on dividing the procedures, what was taken from each and what was not

  • Section 9.3 of the operating standard, the form list: number, name and procedures of each register, inspection standard, work instruction and form, with a mark for the records without which shipment is blocked

    9.3 Form list

    Each register, standard, instruction and form with its number, name and procedures; records without which shipment is blocked are marked

Work instructions (WI)

  • The process table of the assembly work instruction: for each step its name, CTQ, check before covering, initial check, source of the setting, work content, how to check, parts fitted, tools and action on deviation

    WI-001 Assembly work instruction

    Used in: P04 · P05

    The process table: work steps, CTQs, the check before covering, the initial check and how to check, a row per revision

  • The packing work instruction: the packing plan table, the protection criteria table and the write, review and approve signature boxes

    WI-002 Packing work instruction

    Used in: P08 · P09

    The packing plan fixed before packing material is ordered and the protection criteria the packing list checks against

Quality and inspection

  • The incoming inspection standard: inspection items by part group with method, class, criterion, source of the criterion and inspection basis; one item cell left blank

    IS-001 Incoming inspection standard

    Used in: P02

    Inspection items, methods, sources of criteria and inspection basis by part group; judgement held while a criterion is missing

  • Blank incoming inspection report: receipt identification, applied standard, condition and quantity received, accompanying documents, sampling plan, inspection items and readings, overall judgement and disposition, correction log

    QF-010 Incoming inspection report

    Used in: P01 · P02 · P03

    One receipt: identification, applied standard, quantity received, sampling plan, readings and overall judgement

  • Blank incoming inspection report for fasteners: receipt identification, applied standard, condition and quantity received, sampling plan, results per part number, overall judgement and disposition, correction log

    QF-011 Incoming inspection report — fasteners

    Used in: P01 · P02 · P03

    Fasteners, one row per part number; sample sizes from the KS Q ISO 2859-1 tables

  • Blank incoming inspection register: columns for report number, inspection type, part number, name and specification, part group, supplier, receipt date, quantity inspected, passed, failed and held, and a summary line

    QL-013 Incoming inspection register

    Used in: P01 · P02

    One line per inspection report: only the report number is entered, the other cells fill from the report

  • The final inspection standard: for each CTQ, C01 to C15, its class, source, initial-check witness, covered-area check, re-measure after the cycle test, method and equipment, and action on deviation; one item cell left blank

    IS-002 Final inspection standard

    Used in: P05 · P06

    CTQs C01 to C15 with class, source, witness, covered-area check, re-measure after the cycle test, method and action on deviation

  • Blank unit traveler, page 3: final-inspection results, cycle test, shipping software and reset, links to nonconformances, correction log, and the process-complete and quality-release judgement

    QF-021 Unit traveler — page 3, final inspection and quality release

    Used in: P04 · P05 · P06 · P08

    Final-inspection results, the re-measure after the cycle test and the quality-release judgement, kept apart from shipment approval

  • Blank nonconformance report: identification, the nonconformance, immediate containment, disposition, rework and re-inspection, cause, corrective action, closure, photos and attachments, correction log

    QF-040 Nonconformance report (NCR)

    Used in: P02 · P06 · P07

    Containment and scope, disposition (MRB), rework and re-inspection, cause, corrective action and closure

Production records

  • Blank work order: order content, the eight applied standards and the issue judgement, the standards fixed later, and the start conditions

    QF-020 Work order

    Used in: P04

    Order content, the eight applied standards that decide its issue, the standards fixed later and the start conditions

  • Blank unit traveler, page 1: work order and unit identification, applied revisions, start-condition checks and parts fitted

    QF-021 Unit traveler — page 1

    Used in: P04 · P05 · P06 · P08

    Work order and unit identification, applied revisions, start-condition checks and the traced parts fitted

  • Blank LOT start and initial process check record: scope and witness, status of the unit checked, findings and their handling, readiness, the start decision, correction log

    QF-031 LOT start and initial process check record

    Used in: P05

    Scope and witness of the check, findings and their handling, readiness and the start decision

Shipping

  • Blank packing list: shipment details, the package list at one package per line, shipping mark and correction log

    QF-051 Packing list

    Used in: P08 · P09 · P10

    Shipment details, the package list at one package per line (weights, dimensions, volume), shipping mark and correction log

  • Blank shipment release approval, sections 1 and 2: record number, shipment decision and approval status with the write, review and approve signature boxes, shipment identification, the eleven shipment conditions with criterion, current value, check date, met and evidence columns, and the shipment decision line

    QF-060 Shipment release approval

    Used in: P08 · P10

    Eleven shipment conditions, each with its criterion, checker and evidence; shipment only when every line reads met

Excerpt pages of the operating standard, the work instructions, inspection standards, blank forms and register, in Korean · shown small so only their structure reads; company name, document numbers and product- and order-related cells blanked or cropped out ⁠·⁠ Standard document

Work-⁠management web screens

Work status, owners and schedules managed in one place

Work-⁠management web · development and test environment screens

Work-⁠management web · status summary, department filter · per-process work cards left out of the image ⁠·⁠ Dev/test environment screen
Work status
Submitted, awaiting review, delayed and near-deadline states
Owners and schedule
Multiple owners, deadlines and submission history
Work by process
Request, revision and receipt procedure linked to Slack alerts

Web build & Slack integration

Owner assignment and automatic Slack alerts

Assignment screen · multiple owners and a lead contact · test data ⁠·⁠ Dev/test environment screen
Assignment
Department and multiple owners; deadlines, progress and submission history
Record tracing
Process execution and per-product inspection records linked to shipping and PO history
Alerts
Weekly status, per-owner deadline alerts and links to the related work
Automatic weekly status report ⁠·⁠ Verification-run screen
Per-owner near-deadline alert · receipt screen ⁠·⁠ Verification-run screen

Disclosure scope Dev/test environment screen 2 · Verification-run screen 2 · Standard document 18 · Diagram 1. The web screens are development and test environment captures of the work-⁠management web, and the Slack screens are alert-receipt captures. Only part of each screen is shown here, and the whole-process board screen is left out of the public version. Some cells and rows of the operating documents are blanked or cropped out.

For more material, please ask by e-⁠mail.

fpdlsdk3115@gmail.com

 ⁠·⁠